A journal for trainers who drive to the session · October 2026
The morning book
If that gap is not on the ticket, the hour is gone.
Ember answers the trainer's phone, writes the package, the door, and the injury, and checks the drive before she holds the next hour.
Twenty minutes. Six sessions. The day from the first door to the last is eight hours, and driving is not training.
The work
How a call becomes a session
The caller says whether this is a single session, an eight-pack, or a twelve-pack, and whether the hour is already paid. Ember writes that before she talks about the clock.
Floor, stairs, gate, parking, and which room has space for a mat. A third-floor walk-up and a garage with a rack are not the same drive or the same setup.
What the client cannot do today, in their words. Ember does not diagnose. “No overhead on the left shoulder” is a programming note. The client’s own clinician stays the clinician.
Minutes of driving from the previous address. A 5 a.m. client who lives twenty minutes from the last session does not get a 6:00 hold if that drive was never on the ticket.
The request goes to one paid Lite company inside the radius they set. They call back on their own phone. They can pass. The street address shows after they claim it.
One paid company
Each in-home session is offered to one paid company inside the radius you set, not to a group text. You use your own phones. You can pass any request. The street address shows after you claim it.
In this issue
Book a demo
Fourteen days, 100 AI minutes, no credit card. After that, Lite is $99 a month for 1 seat. Ember still does not train the client. Your trainer does.